Counseling and Resource Center

Frequently Asked Questions

What types of counseling services are available?

Who can use the services of the Counseling and Resource Center?

How much will it cost me to meet with a counselor?

Do I need an appointment to be seen by a counselor?

How do I make an appointment?

What about confidentiality?

What are your hours of operation?

Where are you located?

What kind of training do counselors have?

I need help right away. What do I do?


What types of counseling services are available?

The Counseling and Resource Center provides free, confidential and professional counseling services in three main areas. These include  personal counseling, career counseling, and student success counseling. We also connect students with resources and referrals to support academic/personal success, health and well-being.

Who can use the services of the Counseling and Resource Center?

Counseling is available to all students. 

How much will it cost to meet with a counselor?

Nothing. Our services are free to all students.

Do I need an appointment to be seen by a counselor?

Yes. Exceptions are made in the event of an emergency and are contingent on whether a counselor has a time slot available. If you have an immediate health-related emergency outside of the Counseling Center's regular business hours please call 911. You may also call the Care Crisis Line at 425.258.HELP or 1.800.584.3578

How do I make an appointment?

You can make an appointment by visiting us in person in Mountlake Terrace Hall (MLT 145) or by calling us at 425. 640.1358

What about confidentiality?

All records in the Counseling and Resource Center (CRC) are personal and confidential. This information can only be released outside the center with your written consent. Privacy of your records and anonymity extends to situations where a client is referred to the CRC by a faculty member, administrator or friend. Except under certain circumstances (listed below), no parent, academic dean, instructor or future employer will know of a student's use of the CRC.

Counseling records are not a part of the educational record. We keep separate records from other administrative documents kept on campus and notations about counseling are not made on a student's official college record. Client confidentiality is protected under Washington law (RCW 18.19.180) and information cannot be released except under specific situations. Read more about confidentiality.

What are your hours of operation?

Mon.-Wed. 8 a.m.-5 p.m.
Thurs. 8 a.m.-7 p.m.
Fri. 8 a.m.-4 p.m.

Note: If you have an immediate health-related emergency outside of the Counseling Center's regular business hours please call 911. You may also contact the Crisis Clinic's 24-hour crisis line at 425.258.4357.

Where are you located?

Mountlake Terrace Hall (MLT) 145

What kind of training do counselors have?

Our professional counselors have at least a Master's level education in counseling or related field and are typically licensed as a mental health counselor by the State of Washington. Our counselors have chosen to work in a community college setting and are prepared to assist our clients with a variety of issues and topics to include personal, career and student success counseling. 

I need help right away. What do I do?

Appointments are required in order to be seen by a counselor. Exceptions are made in the event of an emergency and if a counselor has an appointment slot available. If you have an immediate health-related emergency outside of the Counseling Center's regular business hours please call 911 or campus security at 425.640.1501. You may also contact the Care Crisis Line at 425.258.HELP or 1.800.584.3578