Academic Computer Services

CLUG Notes June 6, 2003

Attendees: Peggy Ross, Karl Camozzi, Becky Monroe, David Winney, , Pat Gales, Misty Cline, Kathie Richer, Carol Dreger, Teri Odegard, Carl Hurley, Jerry Rosenberg, Paul Bladek, Susan Simons, David Cordell, and Ginny Olson



1.         INACCURATE CLOCKS:  The issue of the classroom clocks across campus with different inaccurate times was discussed.  This situation occurred after the power outage on May 31, 2003.  ACS will contact Facilities to create a service request to address this problem.


2.         ACS SERVICE REQUEST DATABASE:  Academic Computer Services has a new service request database created by Becky Monroe.  ACS staff, technicians, and Lab Assistants will create the appropriate service requests for faculty and students.  Once the service requests have been entered, they will be tracked, monitored, and completed as soon as possible.  Peggy will research whether the faculty will be able to directly create an ACS service request once Remedy is up and running.


3.         ACS INTERNSHIP GUIDELINES:            Peggy will send out a copy of the internship guidelines along with a Lab Assistant job description.  There was a poor turnout for the internship program with ACS, so please advertise and make announcements in your classes.  These are unpaid internship Lab Assistant positions scheduled by the departments for classes that match the student up with their skill level.  The intern could be scheduled in a class, in the hall of Alderwood Hall, or a combination of both depending on their hours and availability.  Students can earn credits if they register for the appropriate department class, such as BSTEC 290.  If the intern is scheduled in a class all quarter, then that department will perform the intern’s evaluation.  If the intern is scheduled in the hall of Alderwood Hall, then ACS will fill out the evaluation.  However, if the intern works both places, both ACS and the department will perform the evaluation.  This on-the-job training and experience is very important for the student and is impressive on resumes.  It might take one or two quarters before the internship process runs smoothly, but the internship program is a win/win situation.


4.         REPLACEMENT OF THE CIS SERVER: Karl Camozzi said that the new CIS server is a “work in progress”.  The CIS data is being moved to the new CIS server.  The CMPSC and Academic Alliance will remain on the old server.  Ideally, Karl would like to rebuild the old server completely, and Karl is evaluating the extra memory and other additional parts.

5.         NEW EQUIPMENT: ACS is getting some new computers.  These PCs will be up and running for fall quarter, 2003.  There will be 72 new PCs for the fourth floor of Lynnwood Hall, an upgrade of two computer labs and discussion of funding for two more upgrades after July 1.  Jerry Rosenberg requested that ACS evaluate what equipment should go in which rooms, and adjust the room schedules accordingly.  Karl Camozzi is working on the layout for the additional equipment and looking at the classes.  Also, the projection units in each computer lab need to be included in the equation for what classroom will work best for which class.  AT some point in the future, hopefully, Schedule 25 will be used to coordinate classes.


6.         ORIENTATIONS:    ACS provides an “Instructor’s Computer Lab Use Information Pamphlet” for Edmonds Community College faculty who use the computer labs.  Because Academic Computer Services is continually changing, these pamphlets are updated every quarter.  These pamphlets are particularly helpful for new instructors.  At this time the instructor’s pamphlet is not on the ACS website, but Becky will place it on the website soon.  Besides the instructor pamphlets, the Academic Computer Lab staff will provide two or three orientations for new or returning faculty the first week of the quarter.  There will be a morning, afternoon, and evening orientation on the Monday and Tuesday of the first week of the quarter.  Peggy will monitor the participation and evaluate the number of orientations needed.  Peggy also would like to meet the new faculty and welcome them personally.  ACS will provide the division secretaries with the days, times, and locations of the orientations that will be scheduled for the first week of the quarter.


7.         ACS NEWSLETTER:           Academic Computer Services staff has created Volume 1, Issue 1 of the “ACS News”.  This is a newsletter created to provide the campus with up-to-date information about Academic Computer Services, policies, procedures and the changes that occur in our department.  The newsletter can be found on the u-drive in the ACS newsletter file.


8.         ACS WEBSITE:        Peggy congratulated Becky on the “Awesome” job that she did on creating the ACS website:  http://acl.edcc.edu.  The website is a wonderful resource to find out what’s new in Academic Computer Services.  If you have feedback on the website, contact Becky Monroe at rebekah.monroe@edcc.edu or call her at X1790.  Becky will be placing the “Instructor’s Computer Lab Use Information Pamphlet” on the ACS website.  Changes that occur in Academic Computer Services will be posted on the ACS website.


9.         MONITOR IN ALDERWOOD HALL:       Jerry Rosenberg suggested that the monitor in Alderwood Hall be used to advertise some of the high-end computer classes, such as the computer games class.  Carl Hurley added that the Portal would also be an excellent instrument to use for advertising technical “specialty” classes.


10.       HYBRID CLASS FEES:      Teri Odegard explained that in order to save classroom space on campus during the MLT remodel, there has been an added incentive for instructors to place a portion of their on-campus classes on-line.  This works great for the instructors, but there are additional fees for the students for both computer lab fees and distance learning fees.  For a five-credit class, this could be a total of $50.75 technology fee and $35.00 for the distance learning for a total of $85.75.  Although this does seem high, there are other colleges and universities that charge much higher lab fees.   Teri Odegard proposed the question of whether there can be a reduction of the overall fee by creating a model fee for both parts of the class, then splitting that fee down the middle half for distance learning and half lab/technology fee.  This potential plan will need to be researched.  Steve Hanson will need to be consulted.  Peggy said that since moving a class to a hybrid status would reduce the number of hours that the class is in the computer labs, which would affect the computer lab fee.  It could reduce the lab fee to $20.00.  Peggy would like to know how many classes would be affected by the duo fee.  Peggy will provide the Academic Computer Lab report.  This way the “Bigger Picture” can be viewed.  However, it was pointed out that when students are taking two or three computer lab classes, the student pays an amazing lab fee.  It is expensive to support technology classes. 


11.       MISCELLAEOUS:   The ACS technicians have been working on the images for summer quarter, and they are coming along good.  The techs are also working on creating a PC testing area.